2nd order from P+P and both times the shipping has been amazing. As for the product, I haven't used it yet but put it together and the build quality seems on par with other ego tools. I expect it to make yard work easy and kinda fun just like the other ones!

Great pole saw! It really chews through anything you can throw at it. There's no extension to it though.

Even without the battery installed, the pole saw is pretty heavy & unwieldy, especially as you are trying to reach higher tree limbs. The design of chain installation is pretty clumsy.The box was received damaged as shown in the photos. Not sure if Amazon is to blame or the vendor sent it like that.Probably would not have bought it, if I did not already have the ego blower. Even without buying the battery & charger, the tool only unit was pretty expensive (200+).

Best way to trim trees and including chopping some as thick as side of the blade, make sure you keep your chain tight and lubed and you are good to go, I trust EGO 100% and changing all my old tool one by one

Before I bought this, i did a search to see what the maximum cutting height was. It was stated to be 13 feet and one could extend it to 17 feet using an optional extension shaft. This is deceptive. I was expecting some way to extend the shaft. There is none.Well when I assembled it, the entire unit, from the end of the chain to the end of the battery is 86 inches. Just a tad over 7 feet. Now I am not 6 feet tall. My arms are two feet long and they attach to my shoulders 56 inches off the ground. So that makes my reach with this saw 86+56 = 142 inches - just under 12 feet. Holding the saw at a 45 degree angle yields 24 inches * .707 = 17 inches , bringing the total up to 159 inches. Now subtract half of the 10 inch bar length since you want to cut with the middle of the bar yields 154 inches or 12.83 inches.Okay, you can call that 13 feet. Attribute this one to those clever folks in marketing. What they fail to realize or appreciate is the disappointment in their customer's eyes when they find out they got something other than what they expected. That said, I will go out and buy the extension.I love EGO product in general. This will be my 4th product as I move away from products with gas engines