Very impressed with the solidness of the build and the overall features.HOWEVER, the marketing materials here on Amazon say it "extends for a total reach up to 13 feet (or 17 feet with EP1000 extension pole, sold separately)" in one place (in the About This Item section) and "extends for a total reach up to 16 feet" in another (in the From the Manufacturer section). Given that contradiction, I knew when I placed the order that the full extension might end up being the shorter of the two (13'), but I wasn't prepared for what happened when I received the product today and assembled it: When not extended, the tip-to-tip length is 7'10" and when fully extended 9'10" (so my headline above is being generous when I say "10 feet").I just called Ego customer service and the representative sounded baffled when I explained that I only got 2 extra feet from the extending action, and it's still over 3 feet short of the 13' promised (I've given up on the 16' promise ... went to Ego's own website and there you only see the 13'-17' wording, so not sure where 16' ever came from, maybe a model design that never made it to the manufacturing floor but the creator of their initial promotional materials didn't get that memo). Haven't heard back from them yet, but it was troubling that the representative seemed to have no clue what was going on.Bottom line: Great product IF you reduce your expectations and don't count on more than a 10-foot reach even when telescoped out. Of course, you can purchase the extra extension pole (EP1000) and get an extra 3.3 feet (at least, according to Ego's marketing materials), but that was clearly not supposed to be required to get the promised 13'.

worked as described. Made the job a lot easier.

Why does this cost the same as the LAWNMOWER? Absolutely absurd pricing on this tool. I own a ton of EGO tools, and this one is clearly the most egregiously priced. Disgusted.

Compared to gas powered, it's pretty light and convenient for my needs. Not gonna use it a lot so that's why I went battery route. Also had other ego products sitting around. Like the carbon fiber shaft, but haven't handled the regular ego non cf product to see it's weight difference. The extended length is good but felt a little heavy. I had a hard time with the strap thoughwhen extended or I'm just not well versed in finding the right length. Cut as it's supposed to though with no issues cutting trim limbs. I got it on sale so happy with the product. Felt pretty sturdy when not extended. It was just a little heavy otherwise when extended and took a little bit more concentration and balancing.

Hey, if it’s a EGO product you can count on it. More expensive than some but better than most.